Can I get help to get my study IRB approved?

Yes, we support you in getting your research study approved by your ethics commission. Our support includes risk assessment schemes, formal test results and product descriptions. Moticon has worked with customers in various fields on IRB approvals, including numerous clinical research studies and sports science projects. The projects included research on endpoints for gait stability […]

What type of support can I expect?

All customers have free access to our extended online documentation, tutorial videos and technical FAQs. In addition, Moticon offers a paid support service which includes online help for your initial system setup as well as continuous access to our support ticket system and the support hotline for technical support. Read more about the Moticon OpenGo […]

Do you offer warranty for the sensor insoles?

Moticon is not offering a general warranty for sensor insoles as durability strongly depends in the usage. Each sensor insole device is calibrated and tested individually in the factory before it gets shipped to ensure all specifications are met accordingly. Learn more about about typical sensor insoles durability here. Learn more about the replacement service […]

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