OpenGo Services
We serve for keeping you productive.
Software Updates
New cutting-edge features over the air.
Our frequent all included software updates extend to powerful new features for data acquisition, analysis and reporting. Stay tuned for the latest updates!
Recent Software Updates
Support Service
Your fast track for help.
Our goal is to provide excellent customer support for all of our customers. We offer free online documentation. For individual setup support, in case of technical questions and for access to our support ticket system and hotline, we offer a special support service.
Support Service Terms
Valid 12 months, non-recurring
Helpdesk support system
Support hotline
Replacement Service
Trade in and get new.
Trade in your eligible sensor insoles for discount toward a replacement of a new system.
Replacement Service Terms
Pair wise replacement on demand
Extends to any damage or wearout
Multiple replacements possible
Prepaid return shipment included
Request Replacment
Wordwide Shipments
Shipping options
We offer a range of shipping services for our Moticon OpenGo products – tailored to your needs.
Shipment Options
European Union
- Products ship from German warehouse
- Typical overall lead time 3-7 days
U.S. & Canada
- Products ship from U.S. warhouse
- Lower freight costs for national shipment
- No custom clearance required
- Typical lead time 2-4 days
Asia Pacific & World
- Products ship from German warehouse
- Peparation of custom documents
- Paid duty on demand (DDP)
- Typical overall lead time 14 days
System components
Explore all OpenGo products.
Great ways to buy OpenGo products
Trade in Moticon Sensor Insoles
You receive a discount toward a new pair of sensor insoles when you trade in an eligible system.
Latest products directly from Moticon
Our specialists can help you finding the right product or provide a quotation to buy directly from Moticon.
Search for distribution partners
Check our network of worldwide distribution partners for local Moticon representatives in your country.
Get help buying
Have a question? Call a specialist or write a message.
