ReGo FAQs

Sensor Insoles

How can I desinfect the sensor insoles?

OpenGo Sensor Insoles can be desinfected using typical alcohol-based hand or device desinfectant sprays. Do not use pur fluids….

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Which sizes are available for the sensor insoles?

Moticon sensor insoles are available in 9 different double sizes. Get more information about available sizes here….

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

How can I desinfect the sensor insoles?

OpenGo Sensor Insoles can be desinfected using typical alcohol-based hand or device desinfectant sprays. Do not use pur fluids….

Which sizes are available for the sensor insoles?

Moticon sensor insoles are available in 9 different double sizes. Get more information about available sizes here….

ReGo FAQs

Mobile App

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I transfer data from the sensor insoles to my desktop computer?

Measurement data from the OpenGo Sensor Insoles is transferred via mobile phone or tablet to your computer. You need…

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

Which wireless standard is used in the sensor insoles?

Moticon sensor insoles use Bluetooth Low Energy technology for transmitting data to a mobile phone or tablet. The sensor…

ReGo FAQs

Tests

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I transfer data from the sensor insoles to my desktop computer?

Measurement data from the OpenGo Sensor Insoles is transferred via mobile phone or tablet to your computer. You need…

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

Which wireless standard is used in the sensor insoles?

Moticon sensor insoles use Bluetooth Low Energy technology for transmitting data to a mobile phone or tablet. The sensor…

ReGo FAQs

User Managment

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I transfer data from the sensor insoles to my desktop computer?

Measurement data from the OpenGo Sensor Insoles is transferred via mobile phone or tablet to your computer. You need…

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

Which wireless standard is used in the sensor insoles?

Moticon sensor insoles use Bluetooth Low Energy technology for transmitting data to a mobile phone or tablet. The sensor…

ReGo FAQs

Cloud

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I transfer data from the sensor insoles to my desktop computer?

Measurement data from the OpenGo Sensor Insoles is transferred via mobile phone or tablet to your computer. You need…

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

Which wireless standard is used in the sensor insoles?

Moticon sensor insoles use Bluetooth Low Energy technology for transmitting data to a mobile phone or tablet. The sensor…

ReGo FAQs

Web Interface

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I transfer data from the sensor insoles to my desktop computer?

Measurement data from the OpenGo Sensor Insoles is transferred via mobile phone or tablet to your computer. You need…

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

Which wireless standard is used in the sensor insoles?

Moticon sensor insoles use Bluetooth Low Energy technology for transmitting data to a mobile phone or tablet. The sensor…

ReGo FAQs

Services

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I transfer data from the sensor insoles to my desktop computer?

Measurement data from the OpenGo Sensor Insoles is transferred via mobile phone or tablet to your computer. You need…

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

Which wireless standard is used in the sensor insoles?

Moticon sensor insoles use Bluetooth Low Energy technology for transmitting data to a mobile phone or tablet. The sensor…

ReGo FAQs

Accessories

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I transfer data from the sensor insoles to my desktop computer?

Measurement data from the OpenGo Sensor Insoles is transferred via mobile phone or tablet to your computer. You need…

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

Which wireless standard is used in the sensor insoles?

Moticon sensor insoles use Bluetooth Low Energy technology for transmitting data to a mobile phone or tablet. The sensor…

ReGo FAQs

Other

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I transfer data from the sensor insoles to my desktop computer?

Measurement data from the OpenGo Sensor Insoles is transferred via mobile phone or tablet to your computer. You need…

What is the wireless range of the sensor insoles?

The typical range of the wireless connection between Moticon sensor insoles and a mobile phone or tablet is 10m…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

Which wireless standard is used in the sensor insoles?

Moticon sensor insoles use Bluetooth Low Energy technology for transmitting data to a mobile phone or tablet. The sensor…

OpenGo FAQs

Sensor Insoles

OpenGo FAQs

App

Is it possible to analyze data on the mobile phone or tablet?

It is not possible to analyze data on the OpenGo App. The mobile app shows live data and can…

I cannot download the OpenGo App from the Play Store

You need to get registered in order to receive access to the OpenGo App. Register here. See the corresponding…

I denied Bluetooth and location permission at the first startup of the mobile app. How can I allow permission?

Please have a look at our documentation article for troubleshooting Bluetooth connections (Step 7)….

How can I edit the sound volume of the Timed Recording function?

The audio volume of the Timed Recording function is linked to the default Android alarm volume level of your…

I cannot connect to sensor insoles

Please have a look at our documentation article for troubleshooting Bluetooth connections….

How can I make the mobile app update automatically?

Make sure your mobile phone or tablet is connected to the internet. Check if auto update is enabled for…

Which phone and tablet types can I use for the mobile app?

Generally, most Android mobile devices built from 2019 or newer work with the OpenGo App. Some models, however, do…

What are the minimum system requirements to run the mobile app?

The Moticon OpenGo Mobile App is currently available for Android operating systems only. Minimum system requirements:Mobile Phone OS: Android…

Which channels are included in the raw sensor data?

You can select the sensor channels that are included in the raw data in the OpenGo App settings for…

What does “timed recording” mean?

A “timed recording” refers to data recording on the sensor insoles’ onboard memory, which is stopped automatically after a…

OpenGo FAQs

Software

Is it possible to analyze data on the mobile phone or tablet?

It is not possible to analyze data on the OpenGo App. The mobile app shows live data and can…

Can I synchronize sensor insole data with other MOCAP systems?

The OpenGo system offers various options for synchronizing OpenGo Sensor Insole data with other motion capture systems. Generally, the…

What are the minimum system requirements for the desktop software?

The Moticon OpenGo Desktop Software is currently available for Windows operating systems only. Minimum system requirements:Windows 10Intel i5 or…

Can I use my desktop software without updates?

Refer to this FAQ article for more information about software updates….

Do I have to pay for software updates?

All customers receive the latest software version when purchasing Moticon software for the first time. In addition, Moticon offers…

Can I realize realtime data transmission?

Yes, the Moticon OpenGo system offers a live data transmission from the OpenGo Sensor Insoles to the OpenGo Software,…

OpenGo FAQs

Services

Do you offer warranty for the sensor insoles?

Moticon is not offering a general warranty for sensor insoles as durability strongly depends in the usage. Each sensor…

OpenGo FAQs

Accessories

Why should I use the Moticon coin cell charger?

The Moticon Coin Cell Charger is specifically designed for the rechargeable coin cell batteries that are used in OpenGo…

Can I use other coin cell battery types?

You should not use other coin cell batteries except for the model that is specified for OpenGo Sensor Insoles….

OpenGo FAQs

Other

Is it possible to analyze data on the mobile phone or tablet?

It is not possible to analyze data on the OpenGo App. The mobile app shows live data and can…

Can I stream sensor insole data to an external application?

Yes, you can stream data from OpenGo Sensor Insoles to external software instances. There are 3 options, listed in…

Do you offer a software development kit (SDK)?

Yes, Moticon offers different software development kits (SDKs) for the OpenGo product line. The Moticon SDK solutions range from…

Can I get help to get my study IRB approved?

Yes, we support you in getting your research study approved by your ethics commission. Our support includes risk assessment…

What type of support can I expect?

All customers have free access to our extended online documentation, tutorial videos and technical FAQs. In addition, Moticon offers…

Can I synchronize sensor insole data with other MOCAP systems?

The OpenGo system offers various options for synchronizing OpenGo Sensor Insole data with other motion capture systems. Generally, the…
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Wireless Data Transmission


The wireless data transmission from OpenGo Sensor Insoles to the mobile device uses intelligent handshake technology to avoid the loss of data packages, even when the connection quality is below 100 %.

Typical wireless range of the Bluetooth Low Energy connection in indoor settings is ≥ 10 m, in in-field settings up to 20 m.

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Select your desired system

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The cutting edge test based outcome assessment system for health professionals and trainers

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The most versatile toolkit for free data acquisition and comprehensive analytics in research

Select your desired system

moticon-rego-logo

The cutting edge test based outcome assessment system for health professionals and trainers

opengo-logo-orange

The most versatile toolkit for free data acquisition and comprehensive analytics in research

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Get an individual quote

Please provide the quantity of sensor insoles, software licenses or other items for your individual quote. Sensor insole sizes can be chosen upon final order (not relevant for your quote).

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Article/s

Amount

ReGo App

More details >

Free of charge

ReGo Sensor Insoles

1 pair - all sizes same price

More details >

ReGo Accessories

More details >

Product Bag

For 6 pairs of sensor insoles

Get an individual quote

Please provide the quantity of sensor insoles, software licenses or other items for your individual quote. Sensor insole sizes can be chosen upon final order (not relevant for your quote).

A problem was detected in the following Form. Submitting it could result in errors. Please contact the site administrator.

Article/s

Amount

OpenGo App

More details >

Free of charge

OpenGo Sensor Insoles

1 pair - all sizes same price

More details >

OpenGo Software

More details >

BASIC Module

ANALYZE Module

VIDEO Module

GAIT Module

BALANCE Module

JUMP Module

OpenGo Accessories

More details >

Coin Cell Batteries

1 pair for 1 pair of sensor insoles

Coin Cell Charger

Battery Lid

For sensor insole

Product Bag

For 6 pairs of sensor insoles

Coin Cell Bag

For 20 pairs of coin cells

Sensor Insoles Sack

For 1 pair of sensor insoles